Lifetime Warranty Policy

Our Be Green Ink Eco Series cartridges are backed by their lifetime warranty and 100% quality guarantee. Lifetime warranty refers to the lifetime of the cartridge, which typically is 1 year from the date of purchase.  If for any reason you are not satisfied with your cartridges or service, you may return most new, unopened items within 60 days of delivery for a refund, replacement or credit, less shipping cost.

Our Be Green Ink Eco Series cartridges are backed by their lifetime warranty and 100% quality guarantee. Lifetime warranty refers to the lifetime of the cartridge, which typically is 1 year from the date of purchase.  Our 1 year warranty consists of a 60 day money back guarantee from date of purchase and a free replacement of a defective cartridge for 1 full year from date of purchase.  If for any reason you are not satisfied with the quality of our BGI Eco Series cartridges, you may return BGI Eco Series toners within 60 days of purchase for a refund, replacement, or credit.

Items ordered by mistake are at the fault of the customer and may be returned for a refund within 30 days of receiving the item, less a 20% restocking fee and shipping charge. Returned items must be in re-saleable condition (original, unmarked, sealed retail package). We would be happy to get the correct item out to you if you wish to do so.  No returns will be accepted after 30 days of purchase for customer ordering errors.

If you receive an incorrect or defective BGI Eco Series item, you may request a full refund, credit, or replacement within 60 days of purchase. After 60 days, only a replacement cartridge will be sent out with a return shipping label to send the defective item back to us. The defective toner must be returned within 30 days of replacement cartridges being sent out.  If the defective cartridges are not returned within that window, the customer will be charged for the replacement cartridges.

Original genuine products should be covered by the manufacturers themselves. Be Green Ink does not cover OEM (Original Equipment Manufacturer) items with any warranty or guarantee of our own. Please contact the original manufacturer for warranty coverage.